Shipping and Delivery
Shipment processing time:
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
We ship from Montclair, California. We ship both USPS and UPS. Usually it takes 2-5 business days to deliver within the U.S. Delivery delays can occasionally occur especially during holiday season.
Kaito is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).