Return Policy

Items shipped from Kaito can be returned within 30 days of receipt of shipment. Please call or use contact us on the website to obtain a return authorization for the return. Our phone number is 909-628-6088. Buyer pays for return shipping if the return is not our mistake.

Mistaken Returns

Ensure you enclose the correct and complete item when making a return. The correct item must be returned to receive a refund.

To protect our employees and customers, we disposes of incorrect/mistaken returns. If you accidentally sent the wrong item to us, please contact customer service as soon as possible. We can not guarantee your item will be found and returned, and no compensation is provided for incorrect items.